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1. Introduction

Logomax S. de R.L. de C.V. ("Logomax") is committed to protecting your personal data in compliance with Mexican law, including the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, Logomax.com.

2. Information We Collect

We collect personal information that you voluntarily provide when you create an account, purchase a logo, or interact with our customer support. This information may include your name, email address, billing address, payment information, and any other details necessary to process your transactions and provide you with our services.

3. Use of Personal Data

Your personal data is used to facilitate your transactions, customize your experience, provide customer support, and improve our services. We may also use your information for marketing purposes, such as sending you updates and promotional offers, but only if you have given us explicit consent to do so.

4. Sharing of Personal Data

Logomax does not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services, but only under strict confidentiality agreements. Your data may also be shared to comply with legal obligations or protect our rights.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include the use of encryption, secure servers, and access controls. Despite these precautions, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Logomax uses cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve our services. Cookies are small files stored on your device that allow us to recognize your preferences and personalize your experience. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account or request the deletion of your data, we will securely delete or anonymize your information, except where retention is required by law.

8. Your Rights

Under Mexican law, you have the right to access, correct, update, or delete your personal information held by Logomax. You also have the right to withdraw your consent to the processing of your data or object to the processing for specific purposes. To exercise these rights, please contact our Data Protection Officer at [email protected].

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of Mexico, where data protection laws may differ. In such cases, Logomax ensures that adequate safeguards are in place to protect your data, in compliance with Mexican data protection regulations.

10. Changes to This Privacy Policy

Logomax reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our services after any changes indicates your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at [email protected] or at our office: Logomax S. de R.L. de C.V. Blvd. Universitario 399/21, Juriquilla, CP 76230, Querétaro, Querétaro. RFC: LOG121003B41. This Privacy Policy is governed by the laws of Mexico and is in compliance with the Federal Law on Protection of Personal Data Held by Private Parties.