Get Started!
Create an Account and Secure Your Exclusive Logo Today.
Create an Account and Secure Your Exclusive Logo Today.
These Terms and Conditions ("Terms") govern your access to and use of the Logomax website, available at www.logomax.com ("Logomax", "we", "us", or "our"). By accessing, browsing, or using the website or any services offered through it, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, including any additional terms and policies referenced herein. If you do not agree to these Terms, you may not use the website or its services.
By using Logomax, you represent and warrant that you are at least 18 years of age, or possess the legal capacity under the laws of your jurisdiction to enter into a binding contract. If you access the website on behalf of a business, organization, or other legal entity, you confirm that you have the authority to bind such entity to these Terms. You agree to use Logomax only in compliance with these Terms and all applicable laws and regulations.
To purchase a logo or access certain platform features, you must first create a user account. You agree to provide accurate, current, and complete information and to update it promptly as needed. You are solely responsible for maintaining the confidentiality and security of your username and password, and for all activity conducted through your account.
You must not share your credentials or allow third-party access to your account. If you suspect unauthorized use, notify Logomax immediately at [email protected]. We may suspend, deactivate, or terminate any account found to be compromised, misused, or in violation of these Terms.
Logomax sells unique, ready-made logos under an exclusive copyright ownership model. Each logo is displayed in its final form and is sold only once. Upon completion of payment, the logo is permanently removed from the marketplace, and exclusive copyright ownership is transferred to the customer.
The purchase includes logo files in various formats, typically PNG, JPG, PDF, EPS, and SVG. Customers may also request a complimentary customization service, limited to changes in the brand name, tagline, and color scheme. This service is offered free of charge and separately from the main transaction; dissatisfaction with customization results does not entitle the customer to a refund or compensation.
Prices are generally shown in the customer’s local currency, euros (EUR), or U.S. dollars (USD), based on the customer’s geographic location, browser settings, or system preferences. Logomax may change prices without prior notice.
All payments must be made in full at the time of purchase. Accepted methods include major credit and debit cards, and PayPal, processed via secure third-party providers. Logomax does not store any payment information on its servers.
Payment options may vary by region. Unless otherwise noted, listed prices exclude applicable taxes. Customers are responsible for any additional taxes, tariffs, or charges imposed by local authorities.
Prices on Logomax are displayed based on the customer's geographic location, browser settings, or system preferences, and may appear in local currency, euros (EUR), or U.S. dollars (USD). Logomax may modify the displayed currency or pricing at any time without notice.
Where legally required, value-added tax (VAT), goods and services tax (GST), or other indirect taxes will be calculated and shown during checkout, based on the billing address provided.
Unless otherwise stated, all prices are exclusive of applicable taxes. Customers are responsible for any additional tax obligations, including duties, tariffs, or fees imposed by their local authorities that are not collected at checkout.
Upon successful payment, customers can download their purchased logo files directly from their Logomax account dashboard. Standard delivery includes high-resolution digital files — typically PNG, JPG, PDF, EPS, and SVG — suitable for digital and print use. Delivery is fulfilled exclusively via digital download; no physical goods are shipped.
If the optional complimentary customization service is requested, customized files will be available only after customer approval via the messaging system in their account dashboard. While Logomax aims to complete revisions within one (1) business day, actual timing may vary depending on complexity and customer response time.
All logo files (original and customized) are stored on Logomax servers for 60 calendar days from the date of purchase. After this period, files are permanently deleted and cannot be recovered under any circumstances — not even if the customer subsequently activates a Logo Backup Service subscription. To avoid permanent loss, customers must activate a Logo Backup Service subscription before the 60-day storage period ends. Logomax is not liable for loss of files once deleted.
With the purchase of a logo, the customer receives exclusive and irrevocable copyright ownership of the design, including all associated rights under applicable law. This grants the customer the right to use, modify, reproduce, distribute, and publicly display the logo globally, across all media and formats.
The purchased logo is permanently removed from the Logomax marketplace and will not be resold, reused, or licensed to others. This transfer of copyright ownership does not include trademark rights, which are legally distinct. Customers are solely responsible for assessing and registering trademarks if desired.
To the extent permitted by law, Logomax ensures that the original designer waives any moral rights in the purchased logo, including rights of attribution and integrity.
Logomax assumes no ongoing responsibility for the logo after purchase, including updates, revisions, or enforcement of intellectual property rights, unless otherwise agreed under a separate arrangement.
Customers are fully responsible for ensuring that their purchased logo does not infringe on any existing intellectual property rights, including trademarks and copyrights. This includes conducting clearance searches, consulting legal counsel, and reviewing relevant databases.
Logomax makes no guarantees regarding the uniqueness, registrability, or legal availability of any logo. While moderation processes are applied in good faith, Logomax cannot ensure that logos are free from third-party rights.
Trademark registration is optional and at the sole risk and expense of the customer. Logomax disclaims liability for any disputes, claims, or losses related to trademark use or registration.
Customers are advised to consult a qualified trademark attorney before using the logo in commerce.
These Terms are governed by the laws of Mexico. You consent to the exclusive jurisdiction and venue of the courts located in Santiago de Querétaro, Querétaro, Mexico, for all disputes arising from these Terms, your use of the platform, or any related transaction, and waive any objection to such jurisdiction or venue.
Users outside Mexico remain responsible for complying with their local laws, including intellectual property and consumer protection regulations. Logomax implements legally compliant procedures in line with the following frameworks:
These frameworks inform our content moderation, IP enforcement, and takedown procedures.
Each logo purchase includes an optional, free customization service. This service is limited to changes in brand name, tagline, and color scheme, and is offered independently of the core logo purchase.
Color modifications are performed in RGB mode. If customers submit values in formats such as CMYK, HEX, Pantone, or HKS, they will be converted to RGB for digital compatibility, with no guarantee of color fidelity across print or screen formats. Colors may appear differently across media due to device or printer variations.
Conditions for Use:
As this service is complimentary, no refunds or compensation are granted for dissatisfaction. The transaction is considered complete upon delivery of the original logo files.
Logomax makes no express or implied warranties regarding the accuracy, fitness for purpose, or precision of any customization work, including but not limited to errors in color, text, layout, or formatting.
Customers are solely responsible for reviewing all customized files before use. Approval of final files via the dashboard constitutes acceptance.
Logomax disclaims liability for any damages, corrections, or third-party costs arising from errors in customization, and provides no warranties beyond those stated in these Terms.
13.1 Platform Content and Copyright Ownership
All logos and content on Logomax remain the intellectual property of Logomax S. de R.L. de C.V. or its designers until purchased. Upon purchase, exclusive copyright is transferred to the customer, granting full rights to use, modify, and register the logo.
Unauthorized use of any platform content, including unpurchased logos, is strictly prohibited and may result in legal action.
13.2 Infringement Claims
Logomax complies with the DMCA, Ley Federal del Derecho de Autor, and DSA. To report infringing content, submit a notice via our online form with:
Valid notices will result in prompt removal or disabling of the content, in accordance with applicable law. The user responsible is notified and given the opportunity to submit a counter-notice.
13.3 Counter-Notice Procedure
If your content was removed in error, you may file a counter-notice through your designer account with:
Supporting documents are optional. If legally valid, your content may be restored within 10 business days unless legal action is initiated by the original claimant.
13.4 Repeat Infringer Policy
Logomax enforces a zero-tolerance policy for repeated or willful intellectual property violations. Accounts found to repeatedly infringe may be suspended or permanently terminated without notice.
Logomax provides its services and logo products strictly “as is,” including any logos that have been customized. Customers acknowledge and accept full responsibility for verifying the accuracy, suitability, and intended use of any purchased or customized logo. No express or implied warranties are made regarding the accuracy, fitness for a particular purpose, merchantability, or non-infringement of any design.
It is solely the customer’s responsibility to thoroughly review all delivered logo files upon receipt to ensure they are free of errors, including but not limited to:
Although Logomax uses both human review and automated moderation to minimize potential copyright, trademark, or intellectual property conflicts, it does not guarantee that any logo or design element is free from third-party rights or pending registrations.
All logos—whether original or customized—are provided without warranty and at the customer’s own risk. Customers are responsible for conducting their own legal due diligence, including trademark clearance, copyright assessment, and consultation with legal professionals.
If a technical or design-related error is identified within sixty (60) calendar days of purchase, Logomax will correct the issue at no additional cost. Requests must be submitted through the support ticketing system in the customer’s Logomax account. Requests submitted via email, chat, or external channels will not be accepted.
After the 60-day period, Logomax is not obligated to correct errors or cover associated losses, including but not limited to:
Logomax disclaims liability for indirect, incidental, special, or consequential damages resulting from the use or misuse of its logos or customization services.
Due to the digital and non-returnable nature of products on Logomax, all sales are final. Once a logo is purchased and made available for download, no refunds, cancellations, or exchanges will be provided. This applies to both standard logo purchases and those with customization services.
Customers are encouraged to review all relevant details — including previews, specifications, and terms — before purchasing. Pre-sale support is available to assist with informed decision-making.
In accordance with the EU Consumer Rights Directive (2011/83/EU), EU customers expressly acknowledge and waive their right of withdrawal upon purchasing digital content that becomes immediately available in their Logomax account.
In the case of duplicate payments or transaction errors, please contact support within 30 calendar days. Verified errors will be refunded promptly to the original payment method.
Logomax offers an optional Logo Backup Service, allowing customers to retain access to purchased logo files beyond the default 60-day storage period. This service ensures that files remain stored and accessible through the customer’s dashboard.
The Logo Backup Service is subscription-based. While active, it preserves access to both original and customized logo files. It does not modify the copyright ownership transferred at the time of purchase or grant any additional intellectual property rights.
Customers are responsible for maintaining an active subscription. Upon expiration or cancellation, Logomax permanently deletes all stored files without further notice. Customers are therefore strongly encouraged to download and archive their logo files locally, regardless of subscription status.
To the fullest extent permitted by law, Logomax S. de R.L. de C.V. disclaims all liability for any damages or losses related to the use or inability to use the platform, services, or purchased logos.
This limitation applies to all forms of liability, including:
Even if Logomax has been advised of the possibility of such damages, the limitation still applies.
All products are provided "as is" and "as available" without warranties beyond those stated in these Terms. Customers bear sole responsibility for verifying a logo’s suitability, legality, and intended use.
In jurisdictions where liability limitations are restricted, Logomax’s liability will be capped at the maximum amount allowed by law. In any case, Logomax’s total liability shall not exceed the amount paid by the user for the logo in question.
You agree to use the Logomax platform only for lawful purposes and in a way that does not infringe upon the rights of others or interfere with their use of the platform. Prohibited activities include:
Logomax may suspend or terminate access without notice for any prohibited conduct.
Logomax implements industry-standard security measures, including encryption, secure hosting, and system monitoring. However, no system is completely immune to breaches.
In the event of a data breach, Logomax will:
Users are responsible for securing their passwords and account credentials. Logomax is not liable for unauthorized access caused by user negligence. We encourage users to use strong, unique passwords and enable two-factor authentication when available.
We may use third-party services for payment processing, hosting, email delivery, and analytics. These providers are contractually obligated to protect your personal information under data protection laws.
Logomax strives to maintain continuous access to its platform but does not guarantee uninterrupted availability. Temporary outages may occur due to:
Logomax will make reasonable efforts to notify users of significant planned downtime and disclaims liability for any loss caused by service disruptions.
Logomax reserves the right to remove content or suspend, restrict, or terminate accounts without notice if a user:
Logomax follows a notice-and-action process compliant with:
Valid complaints may lead to content removal and user notification. Designers can submit counter-notices via their account. If legally valid, content may be reinstated unless the original claimant takes legal action.
Repeat or willful infringers may face permanent account termination. In severe cases, Logomax may act immediately and without warning.
This website is owned and operated by Logomax S. de R.L. de C.V., a company incorporated under the laws of Mexico, with its registered address at: Blvd. Universitario 399/21, Juriquilla, CP 76230, Santiago de Querétaro, Querétaro, Mexico, RFC: LOG121003B41.
For general inquiries, customer support, legal correspondence, or questions regarding these Terms and Conditions, please contact us at [email protected] or use the contact form available on our official website at www.logomax.com.
You agree to indemnify and hold harmless Logomax S. de R.L. de C.V., its affiliates, officers, employees, and agents from any claims, losses, or liabilities arising from:
This indemnity applies regardless of legal theory and survives account termination or expiration of these Terms.
Logomax shall not be liable for any delay or failure to perform due to circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, labor disputes, internet failures, or cyberattacks.
If any provision of these Terms is found to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. A valid, enforceable provision that most closely matches the intent of the original will be substituted in its place.
Logomax reserves the right to update or modify these Terms and Conditions at any time, without prior notice. Revised terms will be published on this page and will become effective immediately upon posting, or as otherwise specified. It is your responsibility to review the Terms periodically to stay informed of any updates. Continued use of the Logomax website or services following the publication of changes constitutes your acceptance of the revised Terms.
Certain provisions of these Terms, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnities, and governing law, shall survive termination or expiration of these Terms.
These Terms, along with our Privacy Policy and any other legal notices published by Logomax, constitute the entire agreement between you and Logomax concerning the use of the platform and services. They supersede any prior agreements, communications, or understandings, whether oral or written.
These Terms and Conditions may be provided in multiple languages for convenience. In the event of a conflict or inconsistency between translations, the English version shall prevail and govern.
These Terms and Conditions are effective as of July 1, 2025, and supersede all prior versions.